We hope you and your loved ones are healthy and doing well. As COVID-19 has caused unprecedented disruption in our businesses and communities, we remain committed to helping you keep the protection and support you need. Thank you for being a Progressive customer.
Below are some important resources for you, your insurance and your business as we navigate the path forward. We’ll continue updating this information as we learn more.
If you need assistance, call us anytime at 800-444-4487 and let us know how we can help.
Managing your insurance
We know the insurance needs of each business are unique and can change quickly, given the current environment. If you’re unable to make a payment or need other adjustments to your Commercial Auto policy, please call us at 800-444-4487 and we’ll walk you through the options that best fit your unique situation.
Some states have specific guidelines related to insurance. For details, visit our state-specific information page.
Commercial Auto claims
You can report or check the status of a Commercial Auto claim online, through the Progressive app, directly by phone, or through your agent. Please understand that wait times might be longer than usual.
For less complicated claims, the Progressive app has a feature allowing you to submit a claim with photos from your phone.
To protect everyone's health and safety, we’re limiting in-person claims interactions as much as possible.
Small Business insurance
If you have questions about a Business Owners Policy issued by Progressive, you can reach our small business customer care team at 877-292-8025 from 8 AM to 8 PM EDT, Monday through Friday.
If you have a small business insurance policy sold by Progressive, but issued by another carrier, we encourage you to reach out to that insurance carrier directly with any questions you may have.
Resources for your small business
Here, you can find answers to common questions, as well as tips from experts and other small business owners on how to navigate the current business environment.
SCORE Support for your business
Progressive Commercial has teamed up with SCORE, the premiere source of free business mentoring and education. We know that the coronavirus has hit small businesses hard, but the SCORE Small Business Resilience Hub has a wealth of resources, including free business mentoring, webinars and online resources to help guide you through it.
Additional resources for maintaining and restarting your business
The U.S. Small Business Administration (SBA) has established several resources, including funding options, local assistance and more. Visit their Small Business Guidance & Loan Resources portal to learn more.
- Guidance on Preparing Business and Workplaces from the CDC
- Reopening Business Digital Resources Center from the U.S. Chamber of Commerce
- Key Questions to Guide your Post-Pandemic Plan from Inc.com
What truckers need to know
Many in the truck community are being challenged to work long hours to meet the needs of our country—keeping us fed, connected, and supplied. Along with our gratitude, here’s some information that may be helpful to you.
Helpful information for the road
- Resources from a charitable organization for semi-truck drivers: St. Christopher Truckers Relief Fund
- Health tips and walk-in clinic locations: UrgentCareTravel
- Telemedicine for truckers: UrgentCareTravel Coronavirus Evaluation Service